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Operational Hotel Manager

1 month ago

Glasgow, Glasgow City, United Kingdom whitbread Full time

We are seeking a highly skilled and experienced Operational Hotel Manager to lead our team at Premier Inn Glasgow Stepps.

As an Operational Hotel Manager, you will be responsible for managing the hotel's day-to-day operations, ensuring exceptional guest experiences, and driving sales growth. You will have overall responsibility for the hotel's performance, including revenue management, staff management, and maintenance of high standards.

The ideal candidate will have a proven track record of success in hotel management, excellent leadership skills, and a strong focus on customer satisfaction. You will be comfortable working in a fast-paced environment and have the ability to make informed decisions quickly.

The successful candidate will have a competitive salary package of up to £22.10 per hour, plus benefits such as a Whitbread Benefits card offering discounts on food, drink, and hotel stays, and a company pension scheme.

Working 32 hours per week, this role is perfect for someone who wants to join a dynamic and supportive team where no two days are ever the same. The hotel is located at 2 Buchanan Gate, Stepps, Glasgow G33 6FB.

Key responsibilities include:

  • Managing the hotel's front-of-house and back-of-house operations to ensure seamless delivery of guest services.
  • Developing and implementing strategies to drive revenue growth and improve profit margins.
  • Leading and motivating a team of hospitality professionals to deliver exceptional guest experiences.
  • Maintaining high standards of cleanliness, maintenance, and safety throughout the hotel.
  • Collaborating with other departments to ensure smooth operation of the hotel and effective communication with guests.

Why choose Premier Inn?

  • Whitbread is committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.
  • Our training and support programmes help employees develop their skills and progress their careers.
  • Our flexible work arrangements enable employees to balance their work and personal life effectively.