Glasgow Area Hotel Operations Manager

5 days ago


Glasgow, Glasgow City, United Kingdom Magic Mondayz Full time
About the Job

Magic Mondayz is seeking a highly skilled Hotel Manager to join our team in the Glasgow area.

Job Overview:

This is an exciting opportunity to lead the daily operations of a well-regarded hotel, working closely with our experienced team to deliver exceptional guest experiences.

Responsibilities:

  • Oversee the day-to-day functioning of reception, housekeeping, and maintenance departments.
  • Provide strategic leadership and direction to the team, focusing on delivering high levels of service and professionalism.
  • Address and resolve guest feedback to enhance their stay experience.
  • Manage financial performance, including monitoring costs and meeting revenue goals.
  • Develop and implement operational procedures to improve efficiency.
  • Ensure all legal and health and safety requirements are met.
  • Recruit, train, and schedule staff to meet operational needs.

Requirements:

  • Previous experience in a hotel leadership role, such as Hotel Manager or Operations Manager.
  • Strong people management skills, with a focus on motivating and developing a team.
  • Excellent customer service and conflict resolution skills.
  • Sound understanding of budgeting, cost control, and operational efficiency.
  • Attention to detail and the ability to maintain high standards consistently.

Compensation: Salary range £60,000 - £80,000 per annum, dependent on experience.



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