Hotel Operations Manager

1 month ago


Glasgow, Glasgow City, United Kingdom Magic Mondayz Full time
Hotel Manager Job in Glasgow

We are seeking an experienced Hotel Manager to oversee the day-to-day operations of a well-regarded hotel in the Glasgow area. This role involves ensuring smooth running, exceptional guest satisfaction, and efficient team performance.

The successful candidate will have previous experience in a hotel leadership role and strong people management skills, with a focus on motivating and developing a team. They will also possess excellent customer service and conflict resolution skills, as well as a sound understanding of budgeting, cost control, and operational efficiency.

This is a full-time position with a salary range of £**45,000 - £60,000 per annum**, dependent on experience. The ideal candidate will be able to lead by example, promote a positive work culture, and ensure all legal and health and safety requirements are met.

  • Lead the hotel's operational departments, including reception, housekeeping, and maintenance.
  • Provide leadership and direction to the team, ensuring high levels of service and professionalism.
  • Proactively address and resolve guest feedback to enhance their stay experience.
  • Manage financial performance, including monitoring costs and meeting revenue goals.
  • Develop and implement operational procedures to improve efficiency.


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