IT Infrastructure Technician

3 days ago


Worcester, Worcestershire, United Kingdom Curo Services Full time

We are seeking a highly skilled Desktop Engineer to join our team on a contract basis in Worcester.

Job Overview

Curo Services is looking for an experienced Desktop Engineer to provide technical support and services to our clients.

Salary: £110.43 per day (employer NI paid by the client), making total daily earnings £123.76/day (includes rolled up holiday). IR35 status is Inside.

Job Description:

  • Assist with IT-related queries and general basic enquiries.
  • Log and update tickets within Service Now.
  • Liaise with other internal teams and NHS Acute Trust staff for application support and password resets.
  • Educate users in logins, mail, MS Teams, Outlook, Cisco VPN, Citrix.
  • Perform visits to A&E Dept and Cancer services to identify and resolve IT issues.
  • Configure digital dictation devices and create user accounts.

Key Requirements:

  • Flexible approach and ability to work co-operatively within a newly created team environment.
  • Strong communication and interpersonal skills.
  • Capability to organise and prioritise tasks.
  • Strong analytical, problem solving and troubleshooting skills.
  • Experience in operationally supporting large, complex technical environment.

Location: Worcester



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