Infrastructure Technician
3 weeks ago
We are seeking an experienced Infrastructure Technician to join our Tech bar team. The estimated salary for this role is £14.25 per hour PAYE or £18.13 per hour UMB.
About the Team
The Tech bar team provides technical support and assistance with IT-related queries and general basic enquiries. Key responsibilities include assisting users logging into and logging tickets within ServiceNow, completing administration within ServiceNow, and performing hardware diagnostics.
Responsibilities
- Provide technical support and assistance with IT-related queries and general basic enquiries
- Assist users logging into and logging tickets within ServiceNow
- Complete administration within ServiceNow, including logging, updating, and closing tickets
Requirements
Applicants should have knowledge of Office 365 suite for troubleshooting, basic use of Active Directory, SCCM, Nexthink, and NHS mail administration. Additionally, they should be able to troubleshoot/fix MFA issues and educate users on logins, mail, MS Teams, outlook, Cisco VPN, and Citrix.
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IT Infrastructure Technician
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