IT Support Technician

3 weeks ago


Worcester, Worcestershire, United Kingdom Getting In Limited Full time

Job Summary

✍ IT Support Role

We are seeking an enthusiastic and motivated individual to join our team as a Junior ICT Professional. This apprenticeship will provide you with the opportunity to gain hands-on experience in maintaining and supporting the school's ICT infrastructure.

The successful candidate will assist with providing an efficient and effective ICT support service, including maintaining the ICT network, desktop ICT, and classroom audio-visual equipment. You will also help build, configure, image, and deploy all school ICT equipment, as well as patching and software updates.

You will be responsible for supporting school departments with their specific operational requirements, including installation, setup, and support. Additionally, you will assist the IT Manager in delivering various projects as required and maintain an up-to-date asset register for all hardware and software.

This role involves Service Desk functions, including creating new IT requests, progressing job requests, and acting as the first point of contact for call handling. You will also help users by providing appropriate information, support, and training when needed.

Benefits:

  • A competitive salary of £999 per week
  • Opportunity to work with a dynamic and supportive community
  • Chance to develop skills in emerging technologies and trends

Required Skills and Qualifications:

  • Excellent communication and IT skills
  • Ability to follow instructions and work independently
  • Positive attitude, self-motivated, and enthusiastic
  • Trustworthy and honest with integrity

This apprenticeship is an excellent opportunity to kick-start your career in the IT sector while gaining valuable work experience and qualifications.



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