Administrative Assistant
4 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as an Administrator/Receptionist. This role will involve providing exceptional customer service, managing administrative tasks, and supporting the smooth operation of our healthcare centre.
Key Responsibilities:
- Greet and welcome customers, ensuring a positive experience throughout their visit
- Manage incoming customer queries, including phone calls and emails, and provide timely responses
- Prepare and distribute necessary paperwork, including appointment packs and consent forms
- Process results and follow up with suppliers to ensure timely turnaround
- Assist with bookings and referrals, and maintain accurate records
- Perform administrative tasks, including data entry, filing, and stock management
Requirements:
- Administrative experience in a healthcare environment
- Excellent customer service skills and ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work collaboratively as part of a team
- Proactive and willing to learn
Benefits:
- Competitive salary and benefits package
- Opportunities for career development and growth
- Flexible working arrangements and work-life balance
- Access to Bupa's global wellbeing programme, Viva
About Bupa:
Bupa is a leading health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We offer a supportive and inclusive work environment, with opportunities for professional growth and development.
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Administrative Assistant
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