Administrative Assistant

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Bupa Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Administrator/Receptionist. This role will involve providing exceptional customer service, managing administrative tasks, and supporting the smooth operation of our healthcare centre.

Key Responsibilities:

  • Greet and welcome customers, ensuring a positive experience throughout their visit
  • Manage incoming customer queries, including phone calls and emails, and provide timely responses
  • Prepare and distribute necessary paperwork, including appointment packs and consent forms
  • Process results and follow up with suppliers to ensure timely turnaround
  • Assist with bookings and referrals, and maintain accurate records
  • Perform administrative tasks, including data entry, filing, and stock management

Requirements:

  • Administrative experience in a healthcare environment
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to work collaboratively as part of a team
  • Proactive and willing to learn

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Flexible working arrangements and work-life balance
  • Access to Bupa's global wellbeing programme, Viva

About Bupa:

Bupa is a leading health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We offer a supportive and inclusive work environment, with opportunities for professional growth and development.



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