Digital Experience Manager

2 weeks ago

Cambourne, Cambridgeshire, United Kingdom u-blox Full time
Job Title: Digital Experience Manager

Job Summary:

As a Digital Experience Manager at u-blox, you will play a key role in ensuring that digital interactions with customers are aligned with business needs and objectives. You will lead teams for Salesforce CRM and website development, providing direction, support, and feedback while managing budgets and project timelines.

Key Responsibilities:

* Lead teams for Salesforce CRM and website development, giving direction, support, and feedback while managing budgets and project timelines.
* Work with business marketing product owners to define and prioritize the Salesforce CRM and website development roadmap, ensuring it aligns with business strategy and goals.
* Take on the role of Solution Architect, ensuring that technical design and implementation match business needs and objectives.
* Follow best practices and standards to ensure quality, performance, and security of CRM and website, measuring and analyzing metrics and finding ways to improve and optimize them.
* Manage the integration stream between CRM and new SAP ERP system.
* Implement and manage marketing automation tools and processes to increase efficiency and effectiveness of company's marketing efforts.

Requirements:

* Master's degree in computer science, information systems, or related field and at least 5 years of experience in managing digital projects.
* Strong knowledge of Salesforce CRM and website development.
* Familiar with SAP sales and distribution processes.
* Proficient in HTML, CSS, JavaScript, PHP, and other web technologies.
* Experience integrating CRM and ERP systems, using APIs, web services, and middleware.
* Excellent communication, collaboration, and leadership skills.

What We Offer:

* A multicultural and international company with over 60 different nationalities.
* Project-based activities working with colleagues across the globe.
* A start-up and innovation mindset while scaling up processes and efficiencies.
* Hybrid working model and flexible working hours.
* A strong learning environment and regular career discussions.
* Company performance bonus/sales bonus and RSU.
* Private medical insurance.
* 28 days annual leave plus bank holidays.
* Wellbeing benefits, such as income protection, dental, private pension, cycle to work scheme, free parking, and life insurance.

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