IT Helpdesk Technician

5 days ago


East Liverpool, Ohio, United Kingdom Senitor Associates Ltd Full time

Job Summary:

The IT Helpdesk Technician will play a vital role in providing technical support to clients at Senitor Associates Ltd. This is an excellent opportunity for a skilled technician to develop their skills and expertise in a dynamic environment.

Key Accountabilities:

  • Respond to client inquiries and provide technical support via phone, email, or in-person
  • Identify and resolve technical issues promptly, ensuring minimal disruption to clients' operations
  • Collaborate with senior technicians to escalate complex issues and implement solutions
  • Document and maintain accurate records of client interactions, reporting any trends or issues to management

Compensation Package:

The successful candidate can expect a salary range of £25,000 - £28,000 per annum, plus a comprehensive benefits package including training and development opportunities.



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