IT Helpdesk Technician
5 days ago
Job Summary:
The IT Helpdesk Technician will play a vital role in providing technical support to clients at Senitor Associates Ltd. This is an excellent opportunity for a skilled technician to develop their skills and expertise in a dynamic environment.
Key Accountabilities:
- Respond to client inquiries and provide technical support via phone, email, or in-person
- Identify and resolve technical issues promptly, ensuring minimal disruption to clients' operations
- Collaborate with senior technicians to escalate complex issues and implement solutions
- Document and maintain accurate records of client interactions, reporting any trends or issues to management
Compensation Package:
The successful candidate can expect a salary range of £25,000 - £28,000 per annum, plus a comprehensive benefits package including training and development opportunities.
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