System Support Technician
7 days ago
We are seeking a skilled System Support Technician to join our team. The successful candidate will be responsible for providing technical support and customer service to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting services to users via phone, email, and remote access tools.
- Work collaboratively with internal teams to resolve complex technical issues.
- Contribute to the development and maintenance of knowledge base documentation.
Requirements:
- At least 24 months of experience in a Service Desk or Helpdesk environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
Estimated Salary: £42,000 - £52,000 per annum.
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