Senior Infrastructure Specialist
3 days ago
Job Summary:
The System C Technical Operations team is seeking a skilled Junior Infrastructure Engineer to join our 24/7/365 roster. This entry-level role provides an excellent opportunity for someone beginning their career in IT to develop foundational knowledge in server, database, storage, and networking technologies.
About the Role:
The Associate Infrastructure Engineer will work closely with specialists in the Managed Service teams, receiving comprehensive training across all supported hardware, operating systems, databases, and applications. Key responsibilities include providing technical service desk support, monitoring and managing hardware and applications, implementing patching and firmware upgrades, and following company policies and practices.
Main Responsibilities:
- Offer expert technical assistance to internal and external customers via the service desk.
- Monitor and manage hardware and applications to ensure seamless operations.
- Prioritize and implement patching and firmware upgrades to maintain system stability.
- Adhere to company and team policies, promoting a culture of excellence and innovation.
- As this is an entry-level position, responsibilities will expand over time as experience grows. Initially, the successful candidate will work closely with a mentor before transitioning to a more independent role, with full training provided and multiple industry certifications expected within the first year.
Requirements:
- A degree in IT or equivalent industry experience.
- An ability to work on a rotating 24/7/365 schedule, including evenings, nights, and weekends.
Salary Range: $65,000 - $85,000 per annum, depending on qualifications and experience. This competitive salary reflects the importance of this role in maintaining the highest standards of technical delivery and support for our managed services.
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