Insurance Claims Manager

2 weeks ago


Wallasey, Wirral, United Kingdom Auger Full time

At Auger, we are seeking an experienced Insurance Claims Manager to oversee the technical and customer service aspects of drainage, watermains, subsidence, and off-mains drainage for household and commercial insurance claims. This role offers a competitive salary of £22,308.

About the Role
  • This is a challenging opportunity to develop comprehensive project plans, define objectives, determine timelines, and create budgets.
  • You will be responsible for managing customers' expectations and improving customer satisfaction throughout the lifecycle of a claim.
  • This role requires strong resource allocation skills, ensuring seamless project progression while adhering to budget constraints.
Key Responsibilities
  • Quoting against our agreed schedule of rates, ensuring that jobs are profitable and cost-effective throughout the project lifecycle.
  • Maintaining accurate and detailed project documentation, generating comprehensive reports to track progress, milestones, and compliance requirements.
Requirements
  • Experience in Customer Service/Claims Management, with a background in project management or construction-related fields.
  • A clear basic DBS check is required.


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