Automotive Claims Professional
4 days ago
Company Overview
We are a leading legal firm with a strong presence in Liverpool City Centre, providing top-notch services to our clients. Our team is dedicated to delivering exceptional results, and we're looking for a skilled Claims Handler to join us.
Job Description
As a Claims Handler, you will be responsible for reviewing and validating cases for funding and litigation, assisting clients with inquiries, and explaining our terms, conditions, fees, and funding options clearly. You will work closely with internal teams to ensure claims move forward efficiently.
Key Responsibilities
Review new cases and determine their suitability for litigation based on established criteria.
Provide excellent client service by responding to inquiries over the phone and online, ensuring all interactions adhere to legal requirements and quality standards.
Collaborate with internal teams to facilitate smooth claim processing and resolution.
Familiarity with claims, legal claims, or financial services is an asset.
Possess excellent phone and data entry skills, with a keen eye for detail.
Proficiency with claims management or contact centre systems is preferred.
Benefits
Enjoy Christmas closure and birthdays off as part of our generous leave policy.
Have access to 'Personal Time' to attend external appointments, promoting work-life balance.
Benefit from our Employee Assistance Programme, providing support when needed.
Earn a Staff Referral Bonus for successful referrals.
Take advantage of reduced parking fees, making your daily commute more affordable.
Salary Range
The estimated salary for this position is £23,000-£24,000 per annum, commensurate with experience. This compensation package reflects the value we place on our employees' contributions and expertise.
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