Duty Management Specialist
3 weeks ago
About You
We are seeking highly motivated and charismatic individuals to join our team as Duty Managers. As a key member of our management team, you will be responsible for leading by example and inspiring your team to deliver exceptional customer experiences.
Your Key Responsibilities
- Support and mentor your team to ensure they have the skills and knowledge to deliver outstanding service
- Work closely with the management team to develop and implement operational strategies that drive business growth and customer satisfaction
- Ensure compliance with company policies and procedures in the absence of management
- Create a welcoming and inclusive atmosphere for our guests
About Us
At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Be At One, Slug & Lettuce, and Popworld. We are committed to developing and training our team to deliver exceptional customer experiences and drive business growth.
What We Offer
- Award-winning training and development programs
- A realistic and achievable bonus scheme
- 25% off food and drink for you and your friends in over 800 sites
- A referral scheme of up to £1,000 per person
- Dental insurance
- Employee assistance - licensed trade charity
We are an equal opportunities employer and welcome applications from all qualified candidates. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.
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