Duty Manager

4 weeks ago

Central London, London, United Kingdom Chateau Denmark Full time

Duty Manager

We are seeking an experienced and passionate Duty Manager with a strong Food & Beverage background to join our dynamic team at Chateau Denmark. If you have a proven track record in hospitality, love creating exceptional guest experiences, and thrive in a fast-paced environment, we want to hear from you

Located in the heart of London's vibrant Soho district, Chateau Denmark is a bold and luxurious destination that blends heritage with contemporary flair. Inspired by the spirit of creativity and rebellion, our hotel offers a one-of-a-kind guest experience, combining opulent design, world-class service, and an electric atmosphere.

As a Duty Manager, you'll report directly to the General Manager and Deputy General Manager, working closely with the team to ensure the service meets our high standards. With an eye for detail and a passion for hospitality, you will play a key role in our team, while delivering service with a 'no half measures' attitude.

Key Duties

  • Oversee daily breakfast service to ensure a seamless guest experience.
  • Supervise bar operations, maintaining high standards of service.
  • Coordinate event bookings between the reservation team and the bar, ensuring smooth operations.
  • Identify and implement strategies to increase profit in both mini and maxi bars.
  • Oversee room service operations, ensuring timeliness and guest satisfaction.
  • Develop and implement Standard Operating Procedures (SOPs) to enhance service quality.
  • Provide training to the team, fostering skill development and service excellence.
  • Comply with Health & Safety and food safety regulations.
  • Perform regular Duty Manager shifts, representing the leadership team and ensuring smooth day-to-day operations.

Profile:

  • Proven experience in a management role within a Food & Beverage environment
  • Experience and knowledge of the Front of House area.
  • Strong leadership and communication skills
  • Ability to work collaboratively across departments
  • A keen eye for detail and a proactive approach to problem-solving
  • Passion for delivering exceptional guest experiences

As a Duty Manager and a member of the Chateau Denmark team, you will be part of a supportive and social place, while receiving the following benefits:

  • Service Charge.
  • Employees and Friends & Family rates and discounts.
  • Refer a friend bonus up to £200 per referral.
  • Perkbox
  • Season Ticket Loan.
  • Cycle to work & workplace pension schemes.
  • Employee recognition schemes and Social events.
  • Holiday increase by one day for each completed year of service (up to 5 days)
  • And much more

Chateau Denmark is based at Denmark Street, London, WC2H 0LA, and the closest tube station is Tottenham Court Road, on the central, northern and Elizabeth line.

All candidates must be eligible to live and work in the UK. Evidence of eligibility will be required as part of the recruitment process.


AMRT1_UKCT

  • Night Duty Manager

    3 weeks ago

    Central London, London, United Kingdom The Resident - Soho Full time

    The Resident Soho is currently recruiting for a Night Duty Manager to join their friendly team! The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a...

  • Business Operations Manager

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

  • Night Duty Manager

    4 weeks ago

    Central London, London, United Kingdom 45 Park Lane Full time

    Join us as a Night Manager at 45 Park Lane, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives...

  • Business Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...

  • Business Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...

  • Strategic Business Development Manager

    7 days ago

    London, Greater London, United Kingdom Business Manager Full time

    We are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...

  • Business Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...

  • Business Manager

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...

  • Strategic Business Operations Manager

    1 day ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

  • Strategic Business Alignment Specialist

    1 day ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled professional to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO) in ensuring consistency of information between the two sides of the business unit.Action tracking and coordination with various stakeholders to drive business goals and objectives.Providing...

  • Strategic Business Operations Director

    2 days ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...

  • Duty Manager

    3 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Be a Part of Our Team:We are seeking a Duty Manager to join our team at Novotel Canary Wharf.About the Role:As a Duty Manager, you will be responsible for ensuring the smooth operation of our hotel. You will be the guest's first point of contact and will be responsible for resolving any issues that may arise during their stay.Key Responsibilities:Manage the...

  • Duty Manager

    1 day ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Title: Duty ManagerEstimated Salary: $60,000 - $80,000 per yearAbout the RoleThe Duty Manager is a key member of our hotel team, responsible for overseeing all property operations and ensuring exceptional guest experiences.Key ResponsibilitiesMaintaining strong relationships with departments to support property operations and goals.Improving service...

  • Duty Manager

    4 months ago

    North London, London, London, United Kingdom DoubleTree by Hilton Angel Kings Cross Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...

  • Duty Manager

    4 weeks ago

    London, Greater London, United Kingdom Bulgari Hotel London Full time

    Job Title: Duty ManagerJob Summary:We are seeking a highly skilled Duty Manager to join our team at Bulgari Hotel London. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of the hotel, upholding the highest standards of service and guest satisfaction.Key Responsibilities:Act as the primary...

  • Duty Manager

    3 weeks ago

    London, Greater London, United Kingdom Market Halls Full time

    Unlock Your Potential as a Duty Manager at Market HallsMarket Halls is a pioneering food hall operator that's revolutionizing the British dining scene. We're on a mission to create vibrant community hubs that offer diverse experiences for our guests.As a Duty Manager, you'll play a key role in delivering exceptional guest service, driving sales, and...

  • Duty Manager

    4 weeks ago

    London, Greater London, United Kingdom Park Grand Hotels Full time

    Job Title: Duty ManagerThe Montcalm Collection is seeking a skilled Duty Manager to join our team at The Piccadilly London West End. As a key member of our hotel operations team, you will be responsible for ensuring the smooth daily operation of the hotel, guaranteeing optimum guest relations, and managing and supervising departmental managers and staff...

  • Sales Operations Manager

    1 day ago

    London, Greater London, United Kingdom Qatar Duty Free Full time

    Qatar Airways is embarking on an exciting transformation journey to enhance customer interaction. We are seeking a Sales Operations Manager to join our team in London, UK.The ideal candidate will be responsible for providing exceptional service to internal and external customers, serving as a product and process expert for daily sales operations tasks. This...

  • Duty Manager

    2 weeks ago

    South East London, London, United Kingdom Draughts Full time

    Draughts - Duty Manager - Job DescriptionRole Overview: The Duty Manager role is integral in helping the team delivering outstanding customer service and creating a memorable experience for our guests. This role combines the excitement of a dynamic dining environment with the fun and engagement of board gaming. Responsibilities include team management,...

  • Duty Manager

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor.The Duty Manager plays a crucial role in ensuring a smooth and secure environment for all guests during their stay. Key responsibilities include:Welcoming guests and providing high-quality services...