Aftersales Manager
3 weeks ago
Aftersales Manager Opportunity
Marshall Motor Group is seeking an experienced Aftersales Manager to lead our Nissan store in Oxford. As a key member of our team, you will be responsible for driving a high-performance culture, ensuring performance is rewarded and underperformance is managed.
Key Responsibilities:
- Lead and manage a team of automotive professionals, ensuring the dealership is adequately resourced.
- Drive a high-performance culture, ensuring performance is rewarded and underperformance is managed.
- Oversee the service, parts, managing stock control and assets.
- Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met.
- Accurately report on dealership reporting, in line with group reporting frameworks.
- Develop and roll out a dealership marketing and publicity strategy to support objectives.
- Support the dealership to consistently achieve high levels of customer satisfaction.
- Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements.
Requirements:
- Strong leadership skills with the ability to lead and motivate a large and diverse team.
- A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders.
- Strong analytical and problem-solving skills, with the ability to foresee potential barriers.
- A commitment to the Marshall Values of People, Customers, Integrity, and Innovation.
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