Administrative Support Specialist

1 day ago


Ashford, Kent, United Kingdom Austin Fraser Full time
Job Title: Administrative Support Specialist

Company Overview:
Austin Fraser is a globally focused business that requires the support of an experienced Administrative Support Specialist. The successful candidate will join our close-knit team, providing critical administrative support across various functions. This role focuses on customer interaction and organisational efficiency.

Salary:
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, contributory pension, and five weeks of annual leave. Flexible working hours in a supportive and friendly team make this an attractive opportunity to grow within a global business.

Key Responsibilities:

  • Process quotes, sales orders, and purchase orders efficiently.
  • Coordinate shipments and ensure timely delivery, prioritising communication with customers and stakeholders.
  • Provide exceptional customer service via phone and email, responding promptly to inquiries and resolving issues effectively.
  • Manage incoming calls and emails to support seamless communication, maintaining a high level of professionalism at all times.

Required Skills and Qualifications:
To excel in this role, you should have strong IT skills, particularly proficiency in Microsoft Office, as well as excellent communication skills and attention to detail. Prior experience in customer service or a similar role is desirable. Experience with exporting goods and knowledge of Sage software are also valued.

Benefits:
  • Competitive salary range: £25,000 - £30,000 per annum.
  • Contributory pension scheme for long-term financial security.
  • Five weeks of annual leave to maintain work-life balance.

What's Next:

Marton Recruitment is acting as an Employment Agency in relation to the above vacancy.



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