Administrative Support Specialist

10 hours ago


Ashford, Kent, United Kingdom Ross Care Full time
Job Description

Ross Care is a leading provider of customer service solutions, and we are currently seeking an experienced Administrative Support Specialist to join our team. This is an exciting opportunity for a talented individual to work in a fast-paced customer service environment and contribute to the success of our organization.

About the Role

The successful candidate will be responsible for providing administrative support to our customer service team, including answering queries, resolving issues, and maintaining accurate records. They will also be expected to work collaboratively with colleagues to achieve team goals and objectives.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. They will also have a strong attention to detail, be organized, and able to multitask.

Key Responsibilities
  • Provide administrative support to the customer service team
  • Answer queries and resolve issues in a timely and professional manner
  • Maintain accurate records and reports
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • GCSE level or equivalent qualification
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong attention to detail and organizational skills

We offer a competitive salary of £24,252.80 per annum, plus benefits and opportunities for career development.



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