Administrative Support Specialist
1 day ago
We are seeking a highly motivated Administrative Support Specialist to join our team in Ashford. As an integral part of our administration team, you will provide administrative support to our financial advisers and deliver exceptional service to clients.
The successful candidate will possess strong experience in financial services administration, excellent organisational skills, and a commitment to maintaining high standards of compliance and efficiency. You will act as a point of escalation for complex administrative queries from both clients and advisers, collaborate closely with financial advisers to support a seamless client journey, and manage and optimise the use of platforms such as Intelligent Office, Aegon, Aviva, and other provider systems.
The salary for this role is estimated to be around £38,000-£48,000 per annum, based on industry standards and the location of Ashford.
Key Responsibilities:
- Client and Adviser Support: Act as a point of escalation for complex administrative queries from both clients and advisers.
- Systems and Reporting: Manage and optimise the use of platforms such as Intelligent Office, Aegon, Aviva, and other provider systems.
- Operational Management: Oversee the processing of new business applications, client reviews, and administrative tasks.
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