Servicing Journey Lead

About Us:We are a charity committed to ensuring people living with MS are at the centre of everything we do. Our strategy is based on what people affected by MS have told us is important to them, providing a clear and determined focus.The Opportunity:We are seeking a skilled Service Journey Improvement Lead to join our team in London. As a key member of our...

An exciting opportunity has emerged for a Supporter Journeys Manager to lead a team at an international animal welfare charity. This role is responsible for managing the Microsoft Dynamics 365 marketing platform, working across Fundraising and Communications teams, and creating a cohesive automated Supporter Journeys Strategy.This new role will require the...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

About the RoleThe successful candidate will lead the design and delivery of servicing journeys for a leading consumer finance company. As a Customer Journey Owner, you will be responsible for creating engaging and user-friendly experiences that meet the needs of our customers.

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

Unlock Career Growth as a Protection Portal and Customer Journey Optimisation LeadAbout the Role:We are seeking an experienced Protection Portal and Customer Journey Optimisation Lead to join our team at Legal & General Group. As a key member of our organisation, you will play a critical role in driving business growth and delivering exceptional customer...

Harris Hill seeks a highly skilled Supporter Journeys Manager to join their team. In this key role, you will oversee the implementation of an automated Supporter Journeys Strategy using Microsoft Dynamics 365.As part of your responsibilities, you will work closely with the Fundraising and Communications teams to create and maintain new processes, govern...

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

About the RoleWe are looking for a Customer Journey Analyst Lead to join our team and drive business success through data analysis and strategic decision-making.In this role, you will utilise Google Analytics 4 to analyse customer behaviour across multiple touchpoints, identifying areas of improvement and optimising user experiences.To succeed in this...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

About the Position\We are seeking an experienced professional to join our team as a Supporter Journeys Manager. This exciting opportunity will allow you to drive the development of our supporter journeys strategy, working closely with cross-functional teams to deliver exceptional results.\The ideal candidate will have experience in managing complex projects,...

G4S Patient Transport Services Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Non-Emergency Transport Liaison Specialist. In this role, you will be responsible for ensuring the effective and efficient operation of patient transport services, including coordinating journeys and managing staff.Duties and...

Job Overview:Bloom Search International is partnering with a leading luxury brand to find a dedicated Customer Journey Advocate. As a key member of our team, you'll play a vital role in shaping the customer experience and ensuring seamless interactions across all touchpoints. Your responsibilities will include delivering top-notch customer service,...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

About the TeamVodafone UK is committed to driving inclusion for all and creating a workplace that is fully representative of the communities and customers we serve. Our Consumer team is responsible for creating and developing products, services, and propositions that bring the best ideas to life.About the JobAs a Customer Experience Improvement Specialist,...

Job TitleRecovery Journey Navigator About the RoleSanctuary Personnel Ltd, a renowned recruitment agency with a strong reputation for delivering exceptional results, is seeking an experienced Recovery Journey Navigator to work in London on a full-time basis. The salary for this permanent position is £25,154 - £30,742 per annum. Job DescriptionThe...

About the RoleNorth Middlesex University Hospital is committed to delivering exceptional patient care, and we are seeking a skilled Patient Journey Coordinator to support our General Surgery department. In this role, you will play a critical part in the smooth operation of our services, ensuring that patients receive timely and efficient care. Your primary...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...