Supporter Journeys Lead

Harris Hill seeks a highly skilled Supporter Journeys Manager to join their team. In this key role, you will oversee the implementation of an automated Supporter Journeys Strategy using Microsoft Dynamics 365.As part of your responsibilities, you will work closely with the Fundraising and Communications teams to create and maintain new processes, govern...

About Us:We are a charity committed to ensuring people living with MS are at the centre of everything we do. Our strategy is based on what people affected by MS have told us is important to them, providing a clear and determined focus.The Opportunity:We are seeking a skilled Service Journey Improvement Lead to join our team in London. As a key member of our...

Supporter Journey InnovatorWe are seeking a creative and experienced professional to join our team as a Supporter Journey Innovator. In this role, you will be responsible for designing and implementing innovative supporter journeys that inspire loyalty, engagement, and financial support from our audience. This will involve working closely with our...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

About the Role:We are seeking an experienced marketer to join our team as a Retention Marketing Lead. This is a newly developed role responsible for shaping and delivering new and existing supporter journeys for individual, community, and legacy donors.Responsibilities:Contribute to and develop DEC direct marketing strategiesLead on the production of...

Journey Mapping ExpertiseWe are looking for someone with expertise in journey mapping and a strong understanding of customer behavior. You will work closely with cross-functional teams to identify opportunities for improvement and develop solutions that drive business results.This is an exciting opportunity to shape the future of customer experience and make...

Supporter Journey ManagerThe Ramblers seeks a Supporter Journey Manager to ensure a seamless experience for our supporters. This is a temporary, full-time position, offering a unique opportunity to contribute to the growth of our supporter base.Main ResponsibilitiesManage supporter interactions, including triage enquiries and referrals.Process financial...

Your Responsibilities:Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention.Planning, executing and evaluating integrated supporter journeys, using digital and email platforms.Collaborative working with multiple internal and external partners including fundraising & marketing agencies.Planning and...

About the RoleWe are looking for a Customer Journey Analyst Lead to join our team and drive business success through data analysis and strategic decision-making.In this role, you will utilise Google Analytics 4 to analyse customer behaviour across multiple touchpoints, identifying areas of improvement and optimising user experiences.To succeed in this...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

About the Position\We are seeking an experienced professional to join our team as a Supporter Journeys Manager. This exciting opportunity will allow you to drive the development of our supporter journeys strategy, working closely with cross-functional teams to deliver exceptional results.\The ideal candidate will have experience in managing complex projects,...

About the RoleThe successful candidate will lead the design and delivery of servicing journeys for a leading consumer finance company. As a Customer Journey Owner, you will be responsible for creating engaging and user-friendly experiences that meet the needs of our customers.

Key ResponsibilitiesLead our support and influencing teams to achieve strategic goalsDevelop and implement plans to increase the reach and uptake of our servicesMaintain high standards of support and influencing deliveryThis role requires an inspirational leader with strong communication skills, ability to drive change and passion for improving the physical,...

Unlock Career Growth as a Protection Portal and Customer Journey Optimisation LeadAbout the Role:We are seeking an experienced Protection Portal and Customer Journey Optimisation Lead to join our team at Legal & General Group. As a key member of our organisation, you will play a critical role in driving business growth and delivering exceptional customer...

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

A dynamic opportunity has arisen for a Supporter Journeys Manager to join an international animal welfare charity. This role is responsible for managing the Microsoft Dynamics 365 marketing platform, working across Fundraising and Communications teams, and creating a cohesive automated Supporter Journeys Strategy.This new role will require the successful...

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...