Customer Relationship Specialist
2 days ago
About the Role:
We are recruiting for a Customer Relationship Specialist to join our client's team in Dungannon. The successful candidate will be responsible for maintaining strong relationships with customers, understanding their requirements, and delivering exceptional customer service.
Responsibilities:
- Manage customer orders and liaise with production teams to ensure timely delivery
- Provide technical support to customers on product drawings and specifications
- Develop and implement operational improvements within the order processing and customer care sections
- Collaborate with internal teams to resolve customer queries and issues
Essential Criteria:
- Secondary education with passes at GCSE A-C in Maths and English
- Minimum 2 years customer service experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Estimated Salary: £38,000 - £50,000 per year
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