Current jobs related to Customer Service Representative - Cambridge, Cambridgeshire - SGS

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Net-Worx (2001) Limited Full time

    Customer Service RepresentativeAt Net-Worx (2001) Limited, we are seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional customer service and support.Key Responsibilities:Provide first-class customer service and support via phone,...

  • Customer Service Representative

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Tesco Full time

    We are looking for a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will play a key role in providing excellent customer service to our customers, ensuring that they have a positive shopping experience in our store.The ideal candidate will be a team player who is passionate about delivering excellent...

  • Customer Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Fleet Search + Selection Full time £25,000

    Customer Service Representative - German LanguageWe are seeking a highly skilled Customer Service Representative to join our team in the UK. As a German Language Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers.Key Responsibilities:Answer customer queries and resolve issues...

  • Customer Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Fleet Search + Selection Full time £25,000

    Customer Service Representative - German LanguageWe are seeking a highly skilled Customer Service Representative to join our team in the UK. As a German Language Customer Service Representative, you will be responsible for providing exceptional customer service to our German-speaking customers.Key Responsibilities:Answer customer queries and resolve issues...

  • Customer Service Representative

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre in Canterbury, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our Aftersales customers.Key ResponsibilitiesProvide high-quality customer service via...

  • Customer Service Representative

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre in Canterbury, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our Aftersales customers.Key ResponsibilitiesProvide high-quality customer service via...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProvide excellent customer service, welcoming and helping customers find what they need.Work across multiple departments,...

  • Customer Service Representative

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom CHS Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at CHS Group. As a key member of our Customer Services Team, you will be the first point of contact for our customers, providing exceptional customer-focused service when dealing with a wide range of telephone enquiries, emails, live chat, and...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom GLL Full time

    At GLL, we're seeking a skilled Customer Service Representative to join our team at Abbey Leisure Complex. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for every visitor to our centre.As a Customer Service Representative, you'll be the first point of contact...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom GLL Full time

    At GLL, we're seeking a Customer Service Representative to join our team at Parkside Pools and Gym in Cambridge. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for every visitor to our centre.As a Customer Service Representative, you'll be the first point of...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Customer Service RepresentativeLocation: Mercedes-Benz & SMART of BoltonJob Category: AdministrationAs a Customer Service Representative at Marshall Motor Group, you will be the first point of contact for our customers, providing a warm welcome and ensuring their experience is exceptional. You will be based on reception, taking inbound calls,...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Marshall Motor Group. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our visitors and customers.Key ResponsibilitiesGreet all dealership visitors in a friendly and professional...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our Aftersales customers, ensuring their vehicles are serviced and maintained to the highest standards.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our Aftersales customers.Key ResponsibilitiesAssist customers with incoming calls, managing and booking their vehicles in for servicing and...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre in Canterbury, you will be responsible for providing exceptional customer service to our Aftersales customers.Key ResponsibilitiesAssist customers with incoming calls, managing and booking their vehicles in for...

  • Customer Service Representative

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre in Canterbury, you will be responsible for providing exceptional customer service to our Aftersales customers.Key ResponsibilitiesAssist customers with incoming calls, managing and booking their vehicles in for...

  • Customer Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Fleet Search + Selection Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and fluent German language customer service representative to join our team in the UK. As a key member of our customer care team, you will be responsible for providing exceptional customer service to our German-speaking customers.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Fleet Search + Selection Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and fluent German language customer service representative to join our team in the UK. As a key member of our customer care team, you will be responsible for providing exceptional customer service to our German-speaking customers.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Fleet Search + Selection Full time

    Customer Service RepresentativeAre you a customer service enthusiast with a passion for German language and culture? Do you have excellent communication skills and a knack for resolving complex customer queries?We are seeking a highly motivated and organized Customer Service Representative to join our team in the UK. As a key member of our customer care...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom GLL Full time

    At GLL, we're looking for a Customer Service Representative to join our team at Parkside Pools and Gym in Cambridge. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences, responding to enquiries, and converting them into memberships.As a Customer Service Representative, you'll be the first point...

Customer Service Representative

2 months ago

Cambridge, Cambridgeshire, United Kingdom SGS Full time

{"h1": "Customer Service Advisor - Reporting", "p": "At SGS, we are committed to delivering exceptional customer service and ensuring that our customers receive the highest level of support. As a Customer Service Advisor - Reporting, you will play a critical role in developing and maintaining strong relationships with our customers, ensuring that their requirements are met, and delivering exceptional service levels.

Key Responsibilities:

* Develop and maintain excellent working relationships with customers to ensure their requirements are met and they receive an exceptional level of service.
* Ensure all customer jobs are processed, sales reviews and reporting are delivered to our customers on time.
* Act as LIMS 'Superuser' in relation to onboarding and training new customers and supporting other LIMS users with training or troubleshooting.
* Accompany the Commercial team as appropriate on pre and post sales visits.
* Development, management and maintenance of Service Level Agreements for all customers in line with quality standards.
* Ensure that customer issues are dealt with in an efficient manner, informing the Customer Services Manager of any problems that may arise.
* Specific reporting and data entry of the Pesticides laboratory results
* Support the Customer Services Manager (CSM) in implementing new procedures and identify where efficiencies can be made.

Requirements:

* Able to demonstrate a willingness to learn and adapt flexibility to change.
* English, Maths & Science GSCE A*-C or Equivalent
* I.T. literate – including good knowledge of PowerPoint, Excel and Word.
* Strong focus on attention to detail.
* Strongly IT literate.

Desirable:

* Knowledge of LIMS databases
* Knowledge of food safety and quality
* Full driving licence.

At SGS, we are an Equal Opportunity Employer and we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that all applications will be treated confidentially and impartially, and you will always receive an update within 10 business days.

We look forward to hearing from you

Best regards,
[Your Name]"}