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IT Support Specialist

1 month ago


Macclesfield, Cheshire East, United Kingdom Axon IT Full time £25,000
Job Title: Service Desk Engineer

Axon IT is a tech transformation company based in Cheshire, South Manchester, providing cutting-edge IT solutions and straight-talking advice.

We are seeking a highly skilled Service Desk Engineer to join our team, providing excellent customer service and 1st/2nd line technical support on a range of areas including Microsoft 365, Windows 10/11, Mac OS, Client Hardware, Draytek Routers and VoIP System.

Key Responsibilities:
  • Provide technical support and troubleshooting skills, ideally with MSP experience
  • Offer strong customer service with a customer-focused attitude
  • Support Microsoft 365 and Windows & Mac Operating Systems
  • Work independently and remotely
  • Some experience with Microsoft Intune, VoIP Systems (Gamma and Evolve) and DrayTek Routers
  • Full driving license and own transport
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional

We offer a full-time Hybrid role with a salary up to £25K. If you are a motivated and skilled IT professional looking for a new challenge, please apply.