Technical Support Specialist
3 weeks ago
We are seeking an experienced 2nd Line Support Engineer to join our team at Applause IT Recruitment Ltd. In this role, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and administering Office 365 workloads.
Key responsibilities include:
- Troubleshooting client hardware/software faults.
- Managing Office 365 environments, including Exchange Online and SharePoint.
- Troubleshooting network issues (DNS, DHCP, IP addressing).
- Configuring mobile devices and VoIP systems.
Requirements:
- 4+ years in a technical role working with Microsoft products such as Intune.
- Experience with Windows and Mac client operating systems.
- Proficiency in troubleshooting LAN/WAN issues.
- Experience in Microsoft Windows Server (2012 R2 onward).
- Strong knowledge of VoIP solutions and Office 365 administration.
Benefits include a company laptop, paid MS exams, and medical cover after probation.
If you are looking for a new challenge, please click Apply Now to submit your application.
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