Customer Experience Specialist

4 days ago


St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

At Gecko Travel Recruitment LTD, we are seeking a highly skilled Customer Experience Specialist to join our team. This exciting role offers a unique opportunity for an ambitious professional to take on a varied position that combines customer service and operations.

The ideal candidate will be the main point of contact for customers before and after their travel experience. They will work closely with a well-established and tight-knit team to ensure seamless interactions with clients. As part of this dynamic team, you will have the chance to develop your skills in customer service, problem-solving, and team collaboration.

We estimate the salary for this position to be around £30,000 - £40,000 per annum, depending on experience. Our company is committed to providing excellent benefits, including opportunities for career growth, training, and a supportive work environment.

Key Responsibilities:

  • Act as the primary point of contact for customers throughout their travel experience.
  • Work collaboratively with the team to resolve customer complaints and issues.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction.
  • Stay up-to-date with industry developments and best practices in customer service.

About Us:

Gecko Travel Recruitment LTD is a reputable company dedicated to delivering exceptional travel experiences. We value our customers and strive to provide personalized service tailored to their needs. If you're passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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