Senior Customer Experience Executive: Delivering Exceptional Service

4 weeks ago


St Albans, Hertfordshire, United Kingdom C&M Travel Recruitment Full time

Customer Service Excellence at C&M Travel Recruitment

Role Overview

We are seeking a highly motivated and customer-focused Senior Customer Experience Executive to join our team at C&M Travel Recruitment. Based in Hertfordshire, you will be responsible for providing a superior service standard to all customers using voice and written communication.

Key Responsibilities
  • Provide a knowledgeable, friendly, and efficient customer service experience, meeting service level agreements and analysing complex problems to provide solutions.
  • Understand customer needs, motivations, and emotions, and respond promptly and accurately to enquiries.
  • Work under pressure, managing conflicting deadlines and communicating effectively with internal departments and resort teams to resolve complaints and provide commercially viable resolutions.


  • St Albans, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

    Job SummaryThe Senior Client Management role at Jems Recruitment Ltd is a challenging opportunity to work with business customers, ensuring the highest level of corporate customer experience. As a Senior Client Management Senior Manager, you will be responsible for coordinating larger client projects, providing exceptional customer service, and driving...


  • St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    Gecko Travel Recruitment Ltd is seeking a highly skilled Customer Experience Executive to join their team. This is a unique opportunity for a travel professional who thrives in a fast-paced environment and enjoys delivering exceptional customer service.Job OverviewThis role will involve being the primary point of contact for customers, providing support with...


  • St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    Gecko Travel Recruitment is delighted to be working with a successful travel business seeking a Customer Experience Executive.This is an exciting opportunity for a travel professional who enjoys a varied role of customer service and operations.As the customer’s point of contact for pre and post departure queries or complaints, you will be fully immersed...


  • St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    Job Summary: We are seeking a Customer Experience Executive to join our team at Gecko Travel Recruitment. As a key member of our operations team, you will play a crucial role in delivering exceptional customer experiences.Key Responsibilities:Provide high-quality customer service and support to our clients and customers.Work closely with our operations team...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in St Albans, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time

    Customer Service Executive | St Albans | Up to £32kWe are seeking an experienced Customer Service Executive to join our team in St Albans. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our clients.Salary – up to £32k depending on experience.Hours: Shift system in place, including...


  • St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    At Gecko Travel Recruitment LTD, we are seeking a highly skilled Customer Experience Specialist to join our team. This exciting role offers a unique opportunity for an ambitious professional to take on a varied position that combines customer service and operations.The ideal candidate will be the main point of contact for customers before and after their...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in St Albans. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...


  • St Albans, Hertfordshire, United Kingdom undisclosed Full time

    About the Role:This is a well-balanced management position with clear accountability – you'll understand exactly what's expected of you and who to turn to for support. Your primary responsibility is to lead a medium to large in-store team, ensuring operational efficiency and exceptional customer experiences.Your Key Responsibilities:You'll work closely...


  • St Albans, Hertfordshire, United Kingdom Noir Full time

    About the Role:Noir is seeking a highly skilled Senior Digital Experience Designer to join our team. As a Senior Digital Experience Designer, you will be responsible for designing and delivering exceptional user experiences for our customers, suppliers, and internal teams.Key Responsibilities:Design and deliver user experiences that meet and exceed customer...


  • St Albans, Hertfordshire, United Kingdom Rennie Grove Peace Hospice Care Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer service, engaging and motivating our team of shop volunteers, and contributing to the overall success of our shop.Key...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Associate to provide exceptional customer service at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information to customers.Resolving customer issues efficiently and escalating when necessary.Processing customer...


  • St Albans, Hertfordshire, United Kingdom Young's Full time

    Embark on a rewarding career with Young'sAs a Bar Attendant in our St Peters Street location, you will be part of a dynamic team that delivers exceptional customer experiences.Our Mission: Delivering Finest ServiceWe offer our staff access to career pathways, apprenticeships, and training and development courses.Free meals and a personalized, welcoming...


  • St Albans, Hertfordshire, United Kingdom Franke Full time

    About the RoleWe are seeking a highly skilled Customer After Sales and Installation Team Coordinator to join our team at Franke Coffee Systems UK. This role is pivotal in ensuring the smooth and efficient coordination of after-sales support and installation services for our clients.Your Key ResponsibilitiesCoordinate and oversee the scheduling and execution...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    Key ResponsibilitiesPrepare high-quality food and cater to the needs of clients and customers.Create visually appealing food displays and maintain a clean and welcoming environment.Represent Chartwells and uphold the company's brand image.Handle cash transactions and operate the cash register efficiently.Adhere to Food Handling & Hygiene standards and Health...


  • St Albans, Hertfordshire, United Kingdom Holden Jones Full time

    About the Role: As a Senior Corporate Finance Manager at Holden Jones, you will be responsible for leading complex transactions and projects, including M&A work, transactions, funding, and forecasting. Key Focuses:Clients will be mid-market OMBs and SMEs, requiring an overall advisory mindset and skillset.Deals are typically in the £3m to £20m EV,...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the Role:We're looking for a talented and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent.As a Customer Service Assistant, you will be responsible for delivering exceptional customer experiences in a fast-paced environment.Key Responsibilities:Food Preparation: Prepare delicious, high-quality food that delights our...


  • St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    **Role Overview**Gecko Travel Recruitment is working with a leading travel business to find a highly skilled Customer Relations Executive to join their team.This is an exciting opportunity for a travel professional who enjoys a varied role that combines customer service and operations.As a key member of the team, you will be responsible for delivering...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in St Albans.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in St Albans. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a positive...