Customer Experience Senior Manager
13 hours ago
The Senior Client Management role at Jems Recruitment Ltd is a challenging opportunity to work with business customers, ensuring the highest level of corporate customer experience. As a Senior Client Management Senior Manager, you will be responsible for coordinating larger client projects, providing exceptional customer service, and driving business growth.
Key Responsibilities
- Communicate effectively with business customers to understand their needs and preferences.
- Liaise with internal teams to ensure timely project delivery and customer satisfaction.
- Update reports and records using MS Word and Excel, as well as in-house systems.
- Develop and implement strategies to improve customer engagement and retention.
Requirements
- Highly effective communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Proficiency in MS Word, Excel, and in-house systems.
- Strong attention to detail and analytical skills.
What We Offer
As a Senior Client Management Senior Manager at Jems Recruitment Ltd, you will have the opportunity to work in a dynamic team, develop your skills and expertise, and contribute to the growth and success of the company.
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