IT Support Specialist

1 week ago

St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

Are you looking for a challenging role as an IT Support Specialist? Think Specialist Recruitment is delighted to be working with a well-established organisation based within the St Albans area. They have an exciting opportunity for an IT Support Specialist to join their growing team. This is an office-based role, Monday - Friday. Salary: £40,000 - £45,000 depending on experience.

Some of the key responsibilities will include:

  • Providing first level support to end users, addressing hardware, software and network related issues.
  • Troubleshooting and resolving issues with desktops, laptops, printers, and more.
  • Managing user accounts, permissions, and access rights in accordance with company policies.
  • Working with managed service providers with any escalations.
  • Assisting in the setup and configuration of new hardware and software.
  • Assisting with the implementation and maintenance of cyber security protocols and procedures.
  • Learning and assisting in data extraction.
  • Supporting the transformation of raw data into usable formats for analysis and reporting.
  • Data quality checks and troubleshooting.

The ideal candidate will have:

  • Previous experience within a similar position.
  • Be happy to be office-based.
  • Experience with Windows.
  • Experience with Mac is desirable but not essential.
  • Experience with databases or data management tools is a plus.

Think Specialist Recruitment is looking for the next step in your career.

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