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IT Support Specialist

2 months ago


St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
IT Support Specialist Opportunity

Think Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.

Key Responsibilities:

  • Provide first-level support to end users, addressing hardware, software, and network-related issues.
  • Troubleshoot and resolve issues with desktops, laptops, printers, and other equipment.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Collaborate with the managed service provider for escalations.
  • Assist in the setup and configuration of new hardware and software.
  • Support the implementation and maintenance of cyber security protocols and procedures.
  • Learn and assist in data extraction and transformation.
  • Conduct data quality checks and troubleshooting.

Requirements:

  • Previous experience in a similar position.
  • Willingness to work in an office-based environment.
  • Experience with Windows operating systems.
  • Mac experience is desirable but not essential.
  • Experience with databases or data management tools is a plus.

Think Specialist Recruitment is committed to finding the right candidate for this role. If you are a motivated and experienced IT Support Specialist looking for a new challenge, please apply.