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IT Support Specialist
1 month ago
We are seeking a skilled IT Support Specialist to join our team. As a key member of our IT Services Team, you will provide technical support and assistance to staff and students, ensuring a high level of customer service and support.
Key Responsibilities:
• Provide technical support and assistance to staff and students, resolving 1st line issues and escalating more complex problems to senior technicians.
• Configure and install software packages, as well as maintain digital signage across the college.
• Set up new PCs, laptops, and iPads, and manage user accounts and permissions on network resources.
• Perform basic administrative support duties, as required, to meet specific operational objectives.
• Provide support and knowledge transfer to other members of the IT Services Team, as needed.
Requirements:
• Proficient in Windows Operating Systems and Microsoft Office, including Office 365.
• Hardware maintenance and configuration skills.
• Excellent communication and customer service skills.
About Us:
We are a dynamic and innovative organization, committed to providing excellent service and support to our staff and students. If you are a motivated and skilled IT professional, looking for a new challenge, we encourage you to apply for this exciting opportunity.
