IT Support Specialist

2 weeks ago

St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

**Exciting Opportunity for an IT Support Specialist**

Think Specialist Recruitment is delighted to be working with a well-established organisation that is seeking an experienced IT Support Specialist to join their growing team. This is an office-based role, Monday - Friday, offering a competitive salary of £40,000 - £45,000 depending on experience.

**Key Responsibilities:**

  • Provide first-level support to end users, addressing hardware, software, and network-related issues.
  • Troubleshoot and resolve issues with desktops, laptops, printers, and other equipment.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Collaborate with a managed service provider to resolve escalated issues.
  • Assist in the setup and configuration of new hardware and software.
  • Contribute to the implementation and maintenance of cyber security protocols and procedures.
  • Learn and assist in data extraction and transformation.
  • Support the analysis and reporting of data.
  • Perform data quality checks and troubleshooting.

**Ideal Candidate:**

  • Previous experience in a similar position.
  • Willingness to work in an office environment.
  • Experience with Windows operating systems.
  • Experience with Mac is desirable but not essential.
  • Experience with databases or data management tools is a plus.

**About Think Specialist Recruitment:**

We are a specialist recruitment agency dedicated to connecting talented professionals with exciting career opportunities. If you are looking for a new challenge and want to work with a dynamic team, we would love to hear from you.

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