IT Support Specialist

16 hours ago


St Albans, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
IT Support Specialist Opportunity

Think Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team in St Albans. As an IT Support Specialist, you will provide first-level support to end users, addressing hardware, software, and network-related issues.

Key Responsibilities:
  • Provide technical assistance to end users via phone, email, or in-person
  • Troubleshoot and resolve issues with desktops, laptops, printers, and other equipment
  • Manage user accounts, permissions, and access rights in accordance with company policies
  • Collaborate with the managed service provider to resolve escalated issues
  • Assist in the setup and configuration of new hardware and software
  • Support the implementation and maintenance of cyber security protocols and procedures
  • Learn and assist in data extraction and data quality checks
Requirements:
  • Previous experience in a similar IT Support role
  • Ability to work in an office-based environment
  • Experience with Windows operating systems
  • Desirable: experience with Mac operating systems and databases or data management tools

Think Specialist Recruitment is an independent recruitment agency specializing in permanent and temporary recruitment across various sectors, including IT. If you are a motivated and experienced IT Support Specialist looking for a new challenge, please apply.


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