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IT Support Specialist
2 months ago
Think Specialist Recruitment is seeking an experienced IT Support Specialist to join a well-established organisation based in the St Albans area.
Key Responsibilities:
- Provide first-level support to end users, addressing hardware, software, and network-related issues.
- Troubleshoot and resolve issues with desktops, laptops, printers, and other equipment.
- Manage user accounts, permissions, and access rights in accordance with company policies.
- Collaborate with the managed service provider for escalations.
- Assist in the setup and configuration of new hardware and software.
- Support the implementation and maintenance of cyber security protocols and procedures.
- Learn and assist in data extraction and transformation.
- Conduct data quality checks and troubleshooting.
Requirements:
- Previous experience in a similar position.
- Willingness to work in an office-based environment.
- Experience with Windows operating systems.
- Mac experience is desirable but not essential.
- Experience with databases or data management tools is a plus.
Think Specialist Recruitment is committed to finding the right candidate for this role. If you are a motivated and experienced IT Support Specialist looking for a new challenge, please apply.
