Store Manager

2 weeks ago


St Albans, Hertfordshire, United Kingdom Outdoor and Cycle Concepts Full time
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As a key member of our Outdoor and Cycle Concepts team, you will drive the customer journey in our stores and deliver a memorable retail experience.



Key Responsibilities:


  • Lead, motivate, and mentor the store team to adopt a customer-first approach
  • Perform core retail operational procedures, including inventory management, stock audits, and banking
  • Presentation of the store to a high standard in line with the brand visual merchandising guidelines, including seasonal promotions and campaigns
  • Communicate with our People and Product Development team to provide your team with opportunities for development and progression
  • Demonstrate your understanding of KPIs and performance metrics to analyze and improve your store's performance
  • Recruit, train, and onboard new colleagues with support from our People Resourcing team


Requirements:


  • Experience running a store, including budgeting and planning, operational activities, and visual merchandising
  • Lead with a customer-first approach and be happy to advise and help customers find the perfect product for their adventure
  • Build and develop a great team who share your passion for customer service and the outdoors
  • Strive to continuously develop and improve yourself, the store, and your team


What's in it for you?


  • Base salary of £31,000 - £33,000 per annum
  • Bonus of up to £4,250 per annum
  • 40-60% discount across our range of products
  • 33 days holiday with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round
  • Critical Illness cover
  • Life Assurance
  • Private Medical Insurance


About Us:

As part of the Outdoor and Cycle Concepts group, we're joined by Cotswold Outdoor, Runners Need, and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability.



We believe in offering a total reward package that's more than just base salary. As part of the O&CC team, you'll receive a range of benefits that reflect our commitment to our colleagues' well-being and success.

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