Customer Experience Ambassador for M&S

2 days ago


Horley, Surrey, United Kingdom SSP Group Full time

About Us

At SSP Group, we're the leading provider of travel and leisure retail solutions. We're proud to work with over 500 brands across our extensive network of locations, offering a diverse range of food and beverage options to travelers.

Why Work with Us?

We offer competitive pay rates, starting at £11.86 per hour, with an additional £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.06 per hour.

Job Description

As a Team Member for M&S, you'll be responsible for delivering exceptional customer experiences in a fast-paced environment. Your key responsibilities will include:

  • Engaging with customers and providing outstanding customer service.
  • Maintaining a clean, safe, and welcoming environment.
  • Collaborating with team members to ensure smooth operations.
  • Becoming an ambassador for our brand by embodying our values.

Benefits

We offer a range of benefits to support your career development and overall well-being, including:

  • Free Meal and Parking: Enjoy complimentary meals and parking while on shifts.
  • Employee Discounts: Benefit from up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: Enjoy 20% discounts across our Catering, Whistlestop, and Urban Express units (T&C apply).
  • Continuous Growth Opportunities: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.

What We Offer

We value diversity and inclusion at SSP Group and are committed to creating an inclusive workplace culture where everyone feels valued and respected. Join us as a Team Member for M&S and become part of a dynamic team that's passionate about delivering exceptional customer experiences.



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