Customer Service Representative
4 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at SSP. As a Customer Service Representative, you will be responsible for engaging with customers and providing an outstanding customer experience.
Key Responsibilities:
- Ensure a clean, safe and welcoming environment for customers.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life in every interaction with customers.
What We Offer:
- Free Meal and Parking while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
About SSP:
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone.
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