Customer Service Representative
2 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our Fleet Service team at our Gatwick Airport branch. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.
Key Responsibilities:
- Inspect vehicles for damage when collected or returned and report any issues.
- Complete all necessary handover paperwork with customers and ensure vehicles are delivered and collected between branches in a timely manner.
- Assist with refueling of our vehicles and agree any damage caused by customers.
- Provide excellent communication skills and work well under pressure both independently and within a team.
Requirements:
- A valid full clean driving license for a minimum of 12 months.
- Prior experience within a driving role would be an advantage but not essential.
- Strong attention to detail and excellent communication skills.
About Us:
SIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide.
What We Offer:
- A yearly salary of £26,520 (plus the opportunity to earn an additional £4200 per year in bonus)
- Enrolment in SIXT's pension scheme
- 22 days annual leave + bank holidays
- Generous family friendly provision
- Employee terms for SIXT car hire
- Staff rental scheme for friends and family
- In service Life Assurance
- Access to wellbeing app - Yulife
- Access to an Employee Assistance Programme
- Earnable offers on fitness and wellbeing, travel and hotels, technology, clothing etc.
- Paid training sessions & further development opportunities
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