Customer Service Representative

4 weeks ago


Horley, Surrey, United Kingdom SIXT UK Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our Fleet Service team at our Gatwick Airport branch. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Inspect vehicles for damage when collected or returned and report any issues.
  • Complete all necessary handover paperwork with customers and ensure vehicles are delivered and collected between branches in a timely manner.
  • Assist with refueling of our vehicles and agree any damage caused by customers.
  • Provide excellent communication skills and work well under pressure both independently and within a team.

Requirements:

  • A valid full clean driving license for a minimum of 12 months.
  • Prior experience within a driving role would be an advantage but not essential.
  • Strong attention to detail and excellent communication skills.

About Us:

SIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide.

What We Offer:

  • A yearly salary of £26,520 (plus the opportunity to earn an additional £4200 per year in bonus)
  • Enrolment in SIXT's pension scheme
  • 22 days annual leave + bank holidays
  • Generous family friendly provision
  • Employee terms for SIXT car hire
  • Staff rental scheme for friends and family
  • In service Life Assurance
  • Access to wellbeing app - Yulife
  • Access to an Employee Assistance Programme
  • Earnable offers on fitness and wellbeing, travel and hotels, technology, clothing etc.
  • Paid training sessions & further development opportunities


  • Horley, Surrey, United Kingdom SSP Group Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a clean, safe, and welcoming environment.Key Responsibilities:Engage with customers and provide an...


  • Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Customer Service RepresentativeAt World Duty Free, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience, building rapport with customers, and providing them with an enjoyable journey.Your Key ResponsibilitiesDeliver world-class...


  • Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Customer Service Representative RoleAt World Duty Free, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service experiences, building rapport with customers, and providing them with an enjoyable journey.Your Key ResponsibilitiesDeliver...


  • Horley, Surrey, United Kingdom SSP Group Full time

    Customer Service Representative at SSP GroupWe are seeking a Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a clean, safe, and welcoming environment, and collaborating with team members to ensure smooth and...


  • Horley, Surrey, United Kingdom SSP Group Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and...


  • Horley, Surrey, United Kingdom SSP Group Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with colleagues to deliver a seamless...


  • Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Customer Service Role OverviewWorld Duty Free is seeking a skilled Customer Service Representative to join our team at Gatwick Airport.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, building rapport with customers, and providing them with an enjoyable journey through our...


  • Horley, Surrey, United Kingdom SSP Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at SSP. As a Customer Service Representative, you will be responsible for engaging with customers and providing an outstanding customer experience.Key Responsibilities:Ensure a clean, safe and welcoming environment for customers.Collaborate with team members to ensure...


  • Horley, Surrey, United Kingdom SSP Group Full time

    Role OverviewAs a Customer Service Representative at SSP Group, you will be the face of our brand, providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our guests.Key ResponsibilitiesEngage with customers and provide outstanding customer service.Ensure a clean, safe, and welcoming environment.Collaborate with...


  • Horley, Surrey, United Kingdom SSP Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at SSP. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient...


  • Horley, Surrey, United Kingdom Tesco Full time

    About the roleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Horley Express.As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key responsibilities: Provide outstanding customer...


  • Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Customer Service Advisor Role at World Duty FreeJoin our team at World Duty Free and become a key player in delivering exceptional customer experiences across our stores. As a Customer Service Advisor, you will be responsible for building strong relationships with our customers, providing them with a personalized and enjoyable shopping experience, and...


  • Horley, Surrey, United Kingdom SIXT UK Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Fleet Service team at our Gatwick Airport branch. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.Key Responsibilities:Check-in and check-out of customers' car...


  • Horley, Surrey, United Kingdom SSP Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at SSP. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with team members to ensure smooth operations.Key Responsibilities:Engage with customers and...


  • Horley, Surrey, United Kingdom SIXT UK Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Fleet Service team at our Gatwick Airport branch. As a Check In Agent, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.Key Responsibilities:Inspect vehicles for damage when collected or returned...


  • Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job OverviewAt World Duty Free, we're seeking a skilled and enthusiastic CUSTOMER SERVICE ASSISTANT to join our team. As a Customer Service Assistant, you'll play a vital role in delivering an exceptional customer experience, building rapport, and providing world-class service to our clients.ResponsibilitiesDeliver a personalized service experience for every...


  • Horley, Surrey, United Kingdom McDonald's Full time

    About the RoleAs a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, providing exceptional service to our customers and ensuring a warm and welcoming atmosphere.Key ResponsibilitiesDeal with customers and resolve any issues in a professional and courteous mannerMaintain high standards of cleanliness in the dining area and...


  • Horley, Surrey, United Kingdom WHSmith Full time

    About the RoleThis is an exciting opportunity to join our team as a Sales Assistant at WHSmith, one of the UK's leading retailers. As a Sales Assistant, you will be responsible for providing exceptional customer service and working independently or as part of a team to deliver our fantastic store standards.Key ResponsibilitiesDeliver an exceptional customer...


  • Horley, Surrey, United Kingdom SSP Group Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at SSP Gatwick Airport. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and provide...


  • Horley, Surrey, United Kingdom Pret Full time

    We are seeking a passionate and enthusiastic individual to join our Front of House and Kitchen Team at Pret, Gatwick Airport. As a key member of our team, you will be responsible for delivering exceptional customer service and preparing delicious products.We offer a competitive hourly rate, free food when working, and a range of benefits including Club Pret...