Customer Service Representative
4 weeks ago
Customer Service Representative Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with colleagues to deliver a seamless customer experience.
Key Responsibilities:
- Engage with customers and provide outstanding customer service
- Ensure a clean, safe, and welcoming environment
- Collaborate with team members to ensure smooth and efficient operations
- Bring the SSP values to life
Why Work with Us?
At SSP, we offer a dynamic and inclusive work environment, with opportunities for growth and development. As a Customer Service Representative, you will be part of a talented team that is passionate about delivering exceptional customer experiences. We offer a range of benefits, including free meals and parking, employee discounts, and a comprehensive training program.
What We Offer:
- Free meal and parking while on shifts
- Employee discounts: up to 50% off SSP brands and franchises
- Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units
- Flexible scheduling: to accommodate various lifestyles
- Continuous growth: access award-winning training, apprenticeships, and development programs
- Health and wellbeing support: Retail Trust, flexible working, comprehensive family-friendly leave
- Culture: we value diversity and inclusion at SSP, with various networks to support you
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition
- Financial support: pension plans, life assurance, share incentives scheme, cycle to work scheme, competitive pay rates
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