Customer Service and Administration Support Specialist
4 weeks ago
Job Summary: We are seeking a dedicated Customer Service Support professional to enhance our internal sales office. The ideal candidate will be detail-oriented and committed to improving customer satisfaction.
Key Responsibilities:
* Oversee SIM renewal and maintenance contract logs, ensuring timely updates and accurate invoicing.
* Proactively contact customers to secure purchase orders for new periods.
* Efficiently input and process sales orders and invoices in Sage, ensuring smooth order management.
* Maintain accurate records in Salesforce, SAGE, and Pulse Portal, including market and customer information.
* Provide exceptional support to customer inquiries via phone and email while demonstrating a strong customer service ethic.
Requirements:
* Minimum of 2 years in account assistance or purchase ledger required.
* Exceptional verbal and written communication skills, capable of interacting with all organizational levels.
* Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
* Computer literate, proficient in Microsoft Office (especially Excel), and experienced with Sage.
Working Conditions:
* Reporting to: Customer Experience Manager
* Hours: 37.5 hours/week, Monday to Friday, 09:00 - 17:00
* Location: Base in Cramlington, with occasional travel to Birmingham/Stockport as needed
* Type: Permanent, subject to a 6-month probationary period
* Salary: £22,856.48 per annum
-
Cramlington, Northumberland, United Kingdom Central Employment Agency (North East) Limited Full timeJob Title: Customer Service and Administration AssistantJob Summary:We are seeking a dedicated Customer Service Support professional to enhance our internal sales office. The ideal candidate will be detail-oriented and committed to improving customer satisfaction.Key Responsibilities: Oversee SIM renewal and maintenance contract logs, ensuring timely updates...
-
Customer Service and Administration Assistant
4 weeks ago
Cramlington, Northumberland, United Kingdom Central Employment Agency (North East) Limited Full timeJob Title: Customer Service and Administration AssistantJob Summary:We are seeking a highly organized and detail-oriented Customer Service and Administration Assistant to join our team at Central Employment Agency (North East) Limited. The ideal candidate will have excellent communication skills, be able to multitask, and have experience in account...
-
Early Years Education Support Specialist
4 weeks ago
Cramlington, Northumberland, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a dedicated and passionate Early Years Teaching Assistant to join our client school, Hareside Primary School in Cramlington. As an Early Years Teaching Assistant, you will play a vital role in supporting the educational and personal growth of children aged 3 to 11.Key ResponsibilitiesHelp plan and...
-
Telephone and Administrative Support Volunteer
2 weeks ago
Cramlington, Northumberland, United Kingdom British Heart Foundation Full timeWe are seeking a Telephone and Administration Volunteer to join our team at the British Heart Foundation. As a key member of our front-of-house team, you will be the first point of contact for customers, providing excellent customer service and support via phone, face-to-face, and online.You will work closely with our charity shop team to ensure a seamless...
-
Customer Experience Specialist
4 weeks ago
Cramlington, Northumberland, United Kingdom Sky Full timeCustomer Experience SpecialistAt Sky, we're looking for a skilled Customer Experience Specialist to join our team. As a Home Service Engineer, you'll be responsible for delivering exceptional customer service by installing and servicing our products, including Sky Glass, Stream, and Sky Q. You'll work closely with customers to understand their needs and...
-
Security Officer
4 weeks ago
Cramlington, Northumberland, United Kingdom Abm Full timeJob Title: Security Officer - Customer Service SpecialistLocation: Manor Walks shopping centreHours: 40 hours per weekShift Pattern: one 4 on 4 off, 5 out of 7Pay Rate: £ per hourRole Overview and PurposeAs a Security Officer - Customer Service Specialist, you will be the public face of the security team, ensuring exemplary standards of Security and...
-
Administrative Support Officer
4 weeks ago
Cramlington, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeAbout the RoleWe are seeking a skilled and organized Administrative Support Officer to join our team within Medicine & Emergency Care. The successful candidate will provide day-to-day admin support to the wards, working closely with our clinical staff to ensure the smooth operation of our services.Main ResponsibilitiesProvide administrative support to the...
-
Early Years Education Support Assistant
4 weeks ago
Cramlington, Northumberland, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a dedicated and passionate Early Years Teaching Assistant to join our team at Hareside Primary School in Cramlington. As a Teaching Assistant, you will play a vital role in supporting the education and development of children aged 3 to 11, including those in the 104-place nursery.Key...
-
German Language Support Specialist
3 weeks ago
Cramlington, Northumberland, United Kingdom Pin Point Recruitment Full timeJob Overview We are seeking a highly skilled German-speaking Administrator to join our team at Pin Point Recruitment. As the first point of contact for our German-speaking customers, you will provide exceptional service and administrative support. Key Responsibilities: * Respond to customer inquiries via phone, email, and chat in German and English. *...
-
Administrative Support Coordinator
5 days ago
Cramlington, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob Summary:We are seeking a part-time administrative support coordinator to join our team in Medicine & Emergency Care at The Northumbria Emergency Care Hospital.The successful candidate will provide day-to-day administrative support to the wards, working a shift pattern between 0800-2000, 7 days a week, including bank holidays on a pro-rata basis with...
-
Administrative Support Officer
4 weeks ago
Cramlington, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a skilled and organized individual to provide administrative support to our ward team in Medicine & Emergency Care.The successful candidate will be based at The Northumbria Emergency Care Hospital and will be responsible for providing day-to-day administrative support to the wards.Main DutiesThe successful candidate will provide...
-
Administrative Support Officer
3 weeks ago
Cramlington, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a part-time Ward Clerk to provide administrative support to our wards in Medicine & Emergency Care.The successful candidate will be based at The Northumbria Emergency Care Hospital and will work on a shift basis, including weekends and bank holidays.Main DutiesThe successful candidate will provide administrative support, including...
-
Security Officer
4 weeks ago
Cramlington, Northumberland, United Kingdom ABM UK Full timeJob Title: Security Officer - Customer Service SpecialistLocation: Manor Walks shopping centreJob Type: Full-timeHours: 40 hours per weekShift Pattern: One 4 on 4 off, 5 out of 7Pay Rate: £11.44 per hourJob Summary:We are seeking a highly skilled and professional Security Officer to join our team at Manor Walks shopping centre. As a Security Officer, you...
-
Customer Service Representative
2 weeks ago
Cramlington, Northumberland, United Kingdom Pure Fishing Full timeAbout UsPure FishingOur MissionDeliver exceptional financial results through leading brands, innovative products, and superior servicesJob SummaryThe Customer Service Representative will be part of a multi-skilled team responsible for supporting the full customer journeyKey ResponsibilitiesCollaborate with the Customer Service team to ensure exceptional...
-
Printed.com Customer Service Specialist
3 days ago
Cramlington, Northumberland, United Kingdom Printed Full timeWe are Printed.com, a leading online print shop in the UK. Our passionate team is dedicated to delivering exceptional customer experiences through our cutting-edge printing and design capabilities.As a key member of our Customer Service team in Cramlington, you will play a vital role in ensuring our customers receive unparalleled service and support. With an...
-
Sales Support Specialist
4 weeks ago
Cramlington, Northumberland, United Kingdom Central Employment Agency (North East) Limited Full timeCentral Employment Agency (North East) Limited is seeking a highly motivated Sales Support Specialist to join their dynamic UK internal sales team. In this role, you will be responsible for reaching out to potential customers over the phone to promote and sell their expansive range of products.Key Responsibilities:Make high-volume outbound calls to...
-
Customer Service Representative
2 weeks ago
Cramlington, UK, Northumberland, United Kingdom Pure Fishing Full timeAbout Us:Pure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands. We have operations in 23 countries and a dedicated workforce conversant in 25 languages. We have office bases throughout Eurpoe. Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative...
-
Customer Service Representative
4 weeks ago
Cramlington, Northumberland, United Kingdom Printed Full timeWe are Printed.com, a leading online print shop in the UK, seeking a talented Customer Service Representative to join our dynamic team.As a key member of our Customer Service team, you will play a vital role in delivering exceptional customer experiences, ensuring our customers receive the highest level of service and support.Key responsibilities...
-
Customer Service Representative
4 weeks ago
Cramlington, Northumberland, United Kingdom Printed Full timeWe are Printed.com, a leading online print shop in the UK, seeking a talented Customer Service Representative to join our dynamic team.As a key member of our Customer Service team, you will play a vital role in delivering exceptional customer experiences, ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide...
-
E-commerce Accounts Specialist
4 weeks ago
Cramlington, Northumberland, United Kingdom BMC Appointments Ltd Full timeOur client, a leading global provider of a portfolio of leading brands, is seeking a skilled E-commerce Accounts Specialist to join their team. The successful candidate will be responsible for the administration of existing online retailer and marketplace accounts, specifically Amazon.The role involves managing the brand's presence, optimizing and adding...