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Sales Support Specialist
4 weeks ago
Central Employment Agency (North East) Limited is seeking a highly motivated Sales Support Specialist to join their dynamic UK internal sales team. In this role, you will be responsible for reaching out to potential customers over the phone to promote and sell their expansive range of products.
Key Responsibilities:
- Make high-volume outbound calls to prospective customers from provided leads or cold call lists.
- Promote products or services, explaining features, benefits, and pricing to generate sales.
- Persuade potential customers to purchase by addressing questions and overcoming objections.
- Identify sales opportunities by researching and understanding customer needs.
- Follow up on potential leads and nurture relationships to convert them into sales.
- Stay motivated and focused to achieve individual and team targets.
- Maintain accurate records of all customer interactions in the company CRM system.
- Provide excellent post-sale customer service to ensure satisfaction and foster repeat business.
- Stay updated on the latest product or service information and industry trends.
- Effectively communicate product features, pricing, and policies to customers.
- Provide feedback to the sales manager on market trends, competition, and potential areas for improvement.
- Prepare regular sales activity and performance reports for review.
Requirements:
- Proven experience in B2B telesales, telemarketing, or a similar customer service/sales role.
- Experience with CRM systems is an advantage.
- Excellent verbal communication and phone etiquette.
- Strong B2B sales and negotiation skills.
- Ability to handle objections and close sales efficiently.
- Self-motivated, with a results-driven mindset.
- Ability to work under pressure and meet deadlines.
About Central Employment Agency (North East) Limited:
Central Employment Agency (North East) Limited is a leading recruitment agency in the North East region, specializing in placing candidates in various industries. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly motivated Sales Support Specialist to join our team.
