Customer Service Representative

3 weeks ago


Wigan, Wigan, United Kingdom Wigan Council Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Be Well Receptionist. As the first point of contact for service users, you will provide a comprehensive and efficient customer advisory service, handling a range of enquiries and promoting the benefits of our Be Well membership packages.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and timely manner.
  • Support customers with bookings for swimming lessons and gym sessions, promoting the benefits of our Be Well membership packages.
  • Act as the first point of contact for service users, providing a warm and welcoming experience.
  • Work collaboratively with the Be Well Team to achieve service goals and objectives.

About Us:

Wigan Council is committed to delivering high-quality services to our residents, and we are seeking a dedicated and enthusiastic individual to join our team. As a Be Well Receptionist, you will play a vital role in supporting the health and wellbeing of our residents, promoting physical activity and encouraging everyone to get active and achieve a healthier lifestyle.

What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to training and development opportunities to help you grow and succeed in your role. We pride ourselves on being a consciously inclusive employer, and we welcome applications from everyone in the community.



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