Senior Customer Service Representative

1 week ago

Wigan, Wigan, United Kingdom Dino Decking Ltd Full time
About Dino Decking Ltd

We are a dynamic and growing company dedicated to delivering outstanding customer experiences. Our commitment to quality and customer satisfaction drives us to seek talented individuals who share our passion for excellence.

Job Overview

As a Senior Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of customer inquiries and requests, ensuring that each interaction reflects our commitment to customer satisfaction.

Key Responsibilities
  • Customer Interaction: Respond promptly and professionally to customer inquiries via phone and email, providing accurate information and solutions.
  • Order Management: Assist customers with placing orders, tracking shipments, and resolving any issues related to products or services.
  • Product Expertise: Offer product recommendations, educate customers on product features and benefits, and ensure they have a positive experience with our products.

We are looking for a proactive and motivated individual who can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and are committed to excellence, we encourage you to apply for this exciting opportunity.

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