Debt Recovery Specialist

3 days ago


Redditch, Worcestershire, United Kingdom Pertemps Bond Full time
About the Role

Pertemps Bond is seeking a highly skilled and experienced Debt Recovery Specialist to join our team. As a Collections and Credit Control Specialist, you will be responsible for retrieving debt from businesses and providing exceptional customer service.

Key Responsibilities
  • Contact debtors via phone, email, and letters to retrieve debt
  • Implement strategies to pull back debt as quickly as possible for the client
  • Use strong questioning and negotiation techniques to achieve objectives
  • Formulate effective collections strategies using credit information
  • Overcome reasons for non-payment and establish effective collection strategies
  • Remain compliant with industry regulations at all times
  • Provide high levels of customer service to all customers
  • Update the database with high levels of accuracy
Requirements
  • Previous customer service experience
  • Previous debt recovery or collections experience
  • Confidence and strong negotiation skills on the phone
  • Strong negotiation skills, possibly from a sales background

Pertemps Bond is a growing company that offers fantastic support and training programs to ensure your success in this position. We have professional offices with free parking and a commitment to providing a long-term career path for our employees.



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