Telephone Collections Representative
2 months ago
Pertemps Bond is seeking a skilled and motivated Telephone Collections Representative to join our team. As a key member of our collections team, you will be responsible for making outbound calls to customers who owe money, collecting payment while ensuring a high standard of customer service and empathy.
Key Responsibilities- Making outbound calls to customers who owe money, collecting payment and ensuring a high standard of customer service and empathy.
- Obtaining questionnaire details from customers who may be in financial difficulties and making appropriate recovery decisions.
- Negotiating payment arrangements in accordance with company guidelines should payment in full not be obtainable.
- Refer cases to other departments where necessary to meet the needs of vulnerable customers.
- Review and update database with high levels of accuracy.
- Sign-post customers with financial difficulties to non-profit debt advice agencies.
- Confident telephone manner.
- Debt recovery, collections, customer service/call centre experience would be very advantageous.
- Excellent communication skills.
- A positive attitude and strong work ethic with a friendly and empathetic nature.
- Computer literate - use of Microsoft Systems.
- Able to work to own initiative and work well under pressure in a fast-paced environment.
Pertemps Bond is a growing company that offers fantastic support and training programmes to ensure our employees are successful in their roles. We are looking for ambitious candidates who are looking for a long-term career and are willing to develop their skills and knowledge with us.
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Telephone Collections Representative
2 months ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeAbout the RolePertemps Bond is seeking a skilled and motivated Telephone Collections Representative to join our team. As a key member of our collections team, you will be responsible for making outbound calls to customers who owe money, collecting payment while ensuring a high standard of customer service and empathy.Key ResponsibilitiesMaking outbound calls...
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Telephone Collections Representative
2 months ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeAbout the RolePertemps Bond is seeking a skilled and motivated Telephone Collections Representative to join our team. As a key member of our collections team, you will be responsible for making outbound calls to customers who owe money, collecting payment while ensuring a high standard of customer service and empathy.Key ResponsibilitiesMaking outbound calls...
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Telephone Collections Representative
2 months ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Telephone Collections Agent at Pertemps Bond. As a key member of our collections team, you will be responsible for making outbound calls to customers who owe money, collecting payment while ensuring a high standard of customer service and empathy.Key...
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Telephone Collections Representative
4 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Telephone Collections Agent at Pertemps Bond. As a key member of our collections team, you will be responsible for making outbound calls to customers who owe money, collecting payment while ensuring a high standard of customer service and empathy.Key...
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Telephone Collections Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious individuals to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and from home 2, enjoying a 37.5 hour week with a salary of £22,000 - £23,999 and an OTE of £6k+.Key Responsibilities:Making inbound and...
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Telephone Collections Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious individuals to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and from home 2, enjoying a 37.5 hour week with a salary of £22,000 - £23,999 and an OTE of £6k+.Key Responsibilities:Making inbound and...
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Telephone Collections Agent
3 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeJob Title: Telephone Collections AgentWe are seeking a skilled and motivated Telephone Collections Agent to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for making outbound calls to customers who owe money, collecting payment, and ensuring a high standard of customer service and empathy.Key...
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Telephone Collections Agent
3 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeJob Title: Telephone Collections AgentWe are seeking a skilled and motivated Telephone Collections Agent to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for making outbound calls to customers who owe money, collecting payment, and ensuring a high standard of customer service and empathy.Key...
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Telephone Collections Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a competitive salary of £22,000 - £23,999 and an OTE of £6k+.Key Responsibilities:Making inbound or outbound calls to customers...
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Telephone Collections Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a competitive salary of £22,000 - £23,999 and an OTE of £6k+.Key Responsibilities:Making inbound or outbound calls to customers...
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Telephone Collections Specialist
2 months ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timePertemps Bond is seeking a skilled Telephone Collections Agent to join their team in Redditch. As a key member of the company, you will be responsible for making outbound calls to customers who owe money, collecting payment while providing exceptional customer service and empathy. Your duties will include negotiating payment arrangements, referring cases to...
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Telephone Collections Specialist
2 months ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timePertemps Bond is seeking a skilled Telephone Collections Agent to join their team in Redditch. As a key member of the company, you will be responsible for making outbound calls to customers who owe money, collecting payment while providing exceptional customer service and empathy. Your duties will include negotiating payment arrangements, referring cases to...
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Telephone Collections Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week and a salary of £22,000 - £23,999, plus an OTE of £6k+.Key Responsibilities:Making inbound or outbound calls...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week. The company offers a competitive salary of £22,000 - £23,999, with an OTE of £6k+.Key Responsibilities:Making...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week. The company offers a competitive salary of £22,000 - £23,999, with an OTE of £6k+.Key Responsibilities:Making...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a long-standing and successful company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week. The company offers a competitive salary of £22,000 - £23,999, with an OTE of £6k+.Key...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a long-standing and successful company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week. The company offers a competitive salary of £22,000 - £23,999, with an OTE of £6k+.Key...
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Telephone Collections Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a growing company based in Redditch. As a Telephone Collections Agent, you will work in the office 3 days and home 2, with a 37.5 hour week and a salary of £22,000 - £23,999, plus an OTE of £6k+.Key Responsibilities:Making inbound or outbound calls...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a long-standing and successful company based in Redditch. This role involves working in the office 3 days and home 2, with a growing company that offers fantastic support and training programmes to ensure success in this position.Job SummaryWe are...
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Telephone Collections Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeTelephone Collections Agent OpportunityA fantastic opportunity has arisen for ambitious candidates to join a long-standing and successful company based in Redditch. This role involves working in the office 3 days and home 2, with a growing company that offers fantastic support and training programmes to ensure success in this position.Job SummaryWe are...