Strategic Partnership Manager

1 month ago


Bath, Bath and North East Somerset, United Kingdom Lifetime Training Ltd Full time

We are seeking a proactive and client-focussed individual to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships.

Key Responsibilities:

  • Develop and implement strategic account plans to manage and grow accounts.
  • Retain partners, build strong, trusting relationships with a network of stakeholders across the partner's business.
  • Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success.
  • Provide superior customer service, leading to high levels of customer satisfaction.
  • Develop 'trusted advisor' status with partner stakeholders and executive sponsors to help shape and influence future partnership strategy.
  • Communicate and coordinate with internal teams to deliver solutions within agreed timeframes.
  • Identify opportunities for improvement which maximise new and existing revenues and improve partner and learner satisfaction.
  • Lead, develop and manage the Partnership Associates ensuring that they are actively driving programme delivery.

Requirements:

  • Demonstrated ability to understand customer business goals and how to create strategies to help achieve them.
  • Proven experience of operating successfully in a senior level sales role including pitching proposals, developing, and presenting solutions to partners.
  • Proven experience of developing trust, and maintaining strong relationships with senior stakeholders.
  • Experience of working in a customer focused environment to deliver high levels of customer satisfaction.
  • Familiarity of working in a high demand environment delivering to targets and tight deadlines.
  • Excellent communication, presenting and listening skills.

What We Offer:

  • 25 days' holiday rising with service and your birthday off.
  • Holiday purchase scheme for those life changing trips and moments.
  • Long service reward and recognition.
  • Enhanced Pension.
  • Group Life Assurance - 3 x Annual salary.
  • Unlimited access to six Smart Health services including a 24/7 virtual GP.
  • Health Cash Plan.
  • Access to curated wellbeing content and our Employee Assistance Programme.
  • Perkbox.
  • To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 - 5.30).
  • Enhanced sick pay.
  • Enhanced Maternity/Shared Parental and Adoption packages leave.
  • A reward programme and recognition programme and annual awards event.

About Us:

Lifetime Training is part of the Lifetime Training Group. As a Group we are passionate about learning and creating life changing opportunities for our learners. We are made up of four unique businesses, two of which focus on apprentice training across a range of professions, one that focusses on awarding qualifications, and one which develops the awarding software.

We are at the forefront of innovative training and awarding and as a larger group network we can offer a broad range of development opportunities, great benefits and a people focussed reward and recognition offering.

At Lifetime Training Group, we are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way we will better represent our learners and partners to greater understand and fulfil their needs.



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