Luxury Retail Keyholder Position
1 week ago
About Us
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We empower our talent to be confident and true to themselves, the London way. Our brand draws inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing the good energy and love we have for our community and the many ways we collectively express our individual style.
Requirements
- Provide exceptional customer service at all times
- Support the Store Manager in achieving sales targets, operations goals, policies, and procedures
- Protect the Kurt Geiger & Selfridges brand
- Maintain excellent visual presentation in your area, consistent with company guidelines
- Be an expert in fashion and latest trends
- Support management in training and developing the team to maximise sales
- Support performance management of the team
- Assist with floor control
- Help with customer queries and complaints to ensure customer satisfaction
YOU WILL NEED:
- Previous experience in luxury retail within a clientelling and service-driven environment
- Experience at a similar management level
- To be a customer service ambassador with the ability to drive a unique but memorable customer experience that builds loyalty
- Proven ability to drive sales and team
- To be immaculately presented and representative of our luxury/fashion-forward brand in every way
Benefits
- Competitive basic salary
- Generous commission structure
- Gorgeous shoes each season
- Amazing employee discounts
We are a fast-paced business where no two days are the same. We will reward your hard work, commitment, and loyalty with a fantastic benefits package and very real opportunities for progression.
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