Luxury Retail Keyholder Position
3 weeks ago
About Us
Kurt Geiger is an inclusive, creative footwear and accessories brand that empowers its talent to be confident and true to themselves. We draw inspiration from the energy and spirit of London, its diversity and creativity, to create authentic, distinctive designs. Our brand values include love, diversity, change, equality, kindness, freedom, and unity.
Key Responsibilities
- Provide exceptional customer service at all times
- SUPPORT STORE MANAGEMENT IN ACHIEVING ALL STORE AND COMPANY SALES TARGETS, OPERATIONS GOALS, POLICIES, AND PROCEDURES
- Protect the Kurt Geiger brand
- Maintain excellent visual presentation in the store, consistent with company guidelines
- Stay up-to-date with the latest fashion trends
- Support management in training and developing the team to maximise sales
- Support performance management of the team
- Support floor control
- Assist with customer queries and complaints to ensure customer satisfaction
Requirements
- Previous experience in luxury retail within a clientelling and service driven environment
- Experience at a similar management level
- Ability to drive a unique but memorable customer experience that builds loyalty
- Proven ability to drive sales and team
- Impeccable presentation and representation of the luxury/fashion forward brand
Benefits
- Competitive basic salary
- Generous commission structure
- Access to stunning shoes each season
- Amazing employee discounts
Kurt Geiger is a fast-paced business where no two days are the same, offering a fantastic benefits package and opportunities for progression.
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