Luxury Customer Experience Ambassador

6 days ago

Grays, Thurrock, United Kingdom Chisholm Hunter Full time

About the Role:

We are seeking a highly skilled and experienced Luxury Customer Experience Ambassador to join our team at Chisholm Hunter. As a Luxury Customer Experience Ambassador, you will play a vital role in elevating the customer experience for our Flagship store by creating a luxury first & last impression in order for us to remain 'A Cut Above'.

Your Key Responsibilities:

  • Greet customers and clients with warmth, energy, and enthusiasm.
  • Provide a 5-star-level service to all guests in the store.
  • Represent the Chisholm Hunter brand with pride and professionalism.
  • Build an initial relationship with customers and ensure their safety and security.
  • Act as a visual deterrent and liaise with police and other agencies as needed.
  • Assist with VIP events and attend special promotional events to represent the brand and build relationships with existing customers and prospects.

What We Offer:

  • 29 days annual leave and your Birthday off.
  • Tailored uniforms provided by the business.
  • Life Assurance and a competitive salary based on experience.
  • Generous staff discount for you and your friends and family across Chisholm Hunter.

Requirements:

  • Previous Concierge / Commissionaire experience in a luxury establishment.
  • Passion and ability to build relationships with high-end customers.
  • Well-presented, polite, friendly and self-assured.
  • Experience in Loss Prevention & retail security would be highly advantageous.

About Us:

Chisholm Hunter is a multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high-end, luxury customer experience which is 'A Cut Above'.

Why Join Us:

At Chisholm Hunter, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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