Customer Experience Ambassador
1 week ago
About Us:
At BT Group, we're passionate about developing our people and supporting them in achieving their career goals.
The Role:
We're seeking a Customer Experience Ambassador to join our team at Lakeside Upper. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and providing exceptional service.
Your Skills:
- You're a curious person who enjoys asking questions and getting to know people.
- You have strong communication skills and can build rapport with customers from diverse backgrounds.
- You're resilient and adaptable, with the ability to navigate challenging situations.
What We Offer:
- A competitive hourly rate of £12.34 plus 20% on target commission (amended for inner London).
- Online GP access for you and your immediate family.
- Market-leading paid carer's leave.
- Equalised maternity, paternity, and adoption leave.
- Huge discounts on EE & BT products, including mobile and broadband.
- Support in carving your own career path.
- Season Ticket Travel Loan.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental.
Our Culture:
We value diversity and inclusivity, creating an environment where everyone feels welcome and supported. Our team culture is built on meaningful support, tailored training, and a passion for developing our people.
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